Reviews of Harlets Dominican Hair Salon
Tues - Thurs: 10am - 7pm
Fri: 9:30am - 8pm
Sat: 9:30am - 7pm
Sun: 10am - 4pm
Appointments are appreciated but not required
Found 19 records | Page 1 of 2 |
Horrible shop. They are very unfriendly, they do not even say hello when you walk in. They don't even acknowledge you, and they act as if you owe them something. Also they purposely rip out your hair and burn you. They have horrible customer service; there is a language barrier and you can tell the stylists often make rude comments about customers. Also they advertise as charging 35 to 40 dollars, but I paid $55. They change the price at will, depending on customers, showing false advertisement. They are also very racist against African Americans-the majority of their customers- and rude. Also they wipe the floor with the same towels they use on the customer's hair. Disgusting! I Would not recommend this shop to anyone! Terrible! Extremely unfriendly! False advertising! Racist!
by Tanya Johnson
02/10/2015 - 10:14 pm
My last experience at Harlets was not a very good experience. The stylist that did my hair was more into the music in her headphones than she was me (the customer). Anyone that has ever been to Harlet's knows that it's an assembly line type of setup and that if the person that is blow drying your hair doesn't get to finish, then the hairstylist will finish blow drying your hair for you. Well the stylist whose chair I sat in gave so little attention to me that she ended up blow drying my hair 3 seperate times because she was not paying attention to the fact that my hair was still dripping wet. When she finally started doing my hair, periodically I would ask her if she wanted me to hold my ear, and she would say not yet. Well she ended up burning my ear! What some people don't realize is that sometimes GOD will send his people to a place of business to be a blessing to that business with the intent of that business being a blessing to GOD's people. A word of advice to some of the stylist, reconsider how you treat the customers, because you can't treat GOD's people just any kind of way and expect for your business to continue to prosper.
Oak Park, Mi
02/03/2015 - 01:18 pm
Love this Salon!!
I have been patronizing Harlet's Salon since June 2013 when one of my church members who has very healthy hair recommended the salon. When I initially started going to the salon, I was taken aback and a little annoyed that the majority of the staff did not speak or understand English and that they chattered all day amongst themselves in their native language of Spanish. But once I got passed my own discrimination, in thinking that if you live in the States you should learn English, I have became a loyal customer and curious about learning Spanish. Before going to Harlet's I would do my own hair and would have my hair trimmed at the barbers. My hair was health. Now, I won't even wash my own hair. Since going to Harlet's my hair is unbelievably healthy and I converted from a relaxer to the Keratin Treatment love, love, love, love it! I am a busy person who's time is precious so I love that I can just drop in without an appointment and not have to spend several hours or tons of money. I have recommend Harlet's to several of my friends and they all love the salon, as well!
Ann Arbor, MI
01/23/2015 - 08:12 am
I went to the salon for the first time yesterday and I loved it! There is a language barrier, however, they do excellent work! The staff is very friendly, but make sure you go to certain people as some are better than others. I have very thick and natural hair, and the stylist got my hair bone straight! I love this place! The environment is safe and friendly and I was done in an hour and a half. I would definitely recommend. Oh, might I add the prices are reasonable.
by Happy Customer
11/23/2014 - 03:48 pm
I went to the salon for the first time to day. My experience was pretty good. The language barrier is definitely an issue because it is hard to get the staff to understand any special request such as if you want a conditioning treatment that is not the usual. I would recommend going to them for washing, treatment, and blow out which will cost you about $20-25. Then go to your regular stylist for styling.
11/04/2014 - 06:56 pm
How can I get straight hair
by tawania cole
10/07/2014 - 06:29 pm
Stylists good, other employee not so
I thought not to leave this type of review but ater much contemplation, decided as it is real, I would.
Frst of all I think the stylists go a good job. Harlot's prices are reasonable.
What I do not like is the older middle age staff member who some times shampoos hair and very often works the front counter.
She acts as though she can barely contain her disdain for you. She never smiles or greets you.
Rather, she just points; to the shampoo bowl or the dryer afterwards. Her interaction decidely minimal.
She seems as though she would prefer that the clients were NOT so much of a certain type, if you know what I mean.
One time she overcharged me then had to issue a refund. When she realized she had made yet another mistake in refunding the amount she gave me, she simply snatched the money out of my hand! I am a professional woman, and conduct myself as such. She snatching the money was extremely rude. It think it was an example of her brely disguised contempt.
She speaks English but never does says "Hello".
What is with this older woman's attitude? Again, she acts as though it is all she can do to mask her condescension for certain clients.
When she checks you out for payment if using a debit card she manages to ask in English;" Do you want to add a tip?"
But does NOT say "Thank you!!!".
A guess she's gotten used to the overwhelming success of Harlot's salon and takes it as a given even as she is contemptuous
I typically wear my hair natiural and only get it straightened occasionally
I hope to find another shop in which to do so.
07/05/2014 - 08:15 am
My First Time
Yesteday was my first time visiting this salon and I absolutely love it!!!! I will not be going any were else....I am a very very very satisfied customer!!!
08/21/2013 - 08:46 am
If you want soft,straight, and bouncy hair this is the place to be. They used good products and it's everything a dominican salon should be. This is the best one in the metro Detroit area. Yes I've cheated and gone to others. Oh how I regret it. This is the best my curls last for 10 days and I'm growing out of a perm. I have a little damage to my hair and yes it's still soft, shiny, bouncy and straight. I love this place.,
06/15/2013 - 10:17 am
Been going for 5 years..
I will not go anywhere else! I have had nothing but good experiences here, the staff is friendly and my hair is always bouncy & beautiful. I don't relax my hair or use any chemicals but Nancy (my preferred stylist) gets my roots bone straight and the rest of my hair silky and full of body, with what I think is minimal stress on my hair. The bottom line is, I love Harlets and I dont know where my hair would be without these blowouts.
01/08/2013 - 08:48 am